Hosted VOIP Seamlessly Overpowering the Traditional PBX


Owing to the fast-paced growth of communication technology, VOIP has been denoted as the next big revolution in business telecommunication. VOIP has taken over the corporate communication infrastructure by amalgamating traditional telephony with upgraded internet protocol. The traditional PBX (Private Branch Exchange) system has been efficiently replaced by the more productive version of communication technology that has also minimized IT infrastructure. This internet dependent cloud-based voice over system offers the perks of low-cost calls, reduced overheads, virtual documentation, effortless integration, and ease of installation and maintenance.


Irrespective of the size and structure, businesses can avail of the multi-dimensional communication facilities provided by VOIP service providers, such as system hosting, handling, updating, troubleshooting, etc. 


Hosted VOIP: Taking over the Traditional

Hosted VOIP is one such VOIP service where organizations seek assistance from VOIP service providers as they host all the equipment, manage calls and route them to the subscriber’s prevailing telephony system. Hosted VOIP, which is frequently referred to as Hosted PBX is turning out to be a necessary fragment for an organization’s communication infrastructure, as it potentially decreases the expensive costs incurred on managing voice over the system. Apart from the regular VOIP service providers, hosted VOIP services can also be availed through a third party integration in a business environment.

Such a revolutionary communication infrastructure has substituted the traditional PBX system where internal phone lines were connected via external cables to establish connectivity.

There are several pointers that practically distinguishes the traditional PBX system that is almost banished from the business world, from the Hosted VOIP, which is continuously benefitting the communication infrastructure by endowing its multi-faceted services to businesses worldwide. Following are some separators that assert the dominance of hosted VOIP over traditional PBX.

Data Packets

The significant difference between VOIP and PBX technology is the process of transmitting the information. Both the phone systems convert sound waves into signals. A traditional PBX system either transmits them into analog or digital, whereas, VOIP uses data packets that are encoded and transmitted through Internet Protocol. Analog signals altered by the traditional PBX often created hindrances between the connectivity, while digital signals came with the risk of privacy breach. Hosted VOIP on the other hand, offers a seamless and secure connection assuring the end user an encoded and IP based information transmission.

Cost   

The most celebrated advantage of Hosted VOIP over the traditional PBX system is its minimal initial investment and low monthly maintenance cost. Hosted VOIP comes with reduced call cost, minor investment on installation and setup, and minimal charges to activate the services. On the other hand, the traditional PBX system requires a separate cabinet to accommodate electronic equipment used to establish the connectivity. This comes with a chain of enduring expenses including costs of purchase, installation, monthly maintenance, etc. Cost, therefore, is one of the major contributors for companies to ditch the traditional PBX system and adopt the hosted VOIP system.

Reliability

Business productivity is somewhere dependent on the internal connectivity of the organization and an efficient communication channel that connects each department. Organizations always thrive to settle for a medium that can offer them a reliable connectivity. Another major advantage of hosted VOIP is its Internet-based connectivity that ensures a dependable and persistent connection. Traditional PBX system receives its power through the telephone lines, which is subject to malfunctions during power failures. With the integration of hosted VOIP, businesses can store real-time data and avail a seamless connectivity, irrespective of the signal strength, as it can build an intranet network within the premises.

Voice Quality

One of the most significant obstacles that were faced during the era of traditional PBX was the unsatisfactory voice quality encountered due to the fluctuating power supplies. While hosted VOIP is completely dependent on the internet connection, it can easily offer a steady connectivity with enhanced call quality. Although the call quality is proportional to the internet connectivity, with a high-bandwidth, hosted VOIP offers a much superior calling experience.

Hosted PBX: What it Means For Business?

The shift from traditional PBX to Hosted VOIP has modernized the way of business communication for the better. It was more than just a transition of the service provider, system model, and facilities; it was a revolution towards enhanced technology. Capable to offer voice services with the assistance of PBX service providers and proficient in providing necessary call facilities, the advantages of Hosted VOIP are far more productive and dependable than the traditional PBX system. Thus, organizations are increasingly adopting this technology in their businesses to avail of its unparalleled benefits. 

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